FAIRTIQ automatically detects the end of your journey & sends you a notification to remind you to check out. These check-out reminders are linked to the motion sensors of your smartphone.
The reliability of check-out warnings is very high on all the different devices. However, there are some constellations in which the warning will not be triggered. We are continuously working on improving this.
To activate the reminders on iPhone (iOS)
Make sure "motion and fitness" are active and accessible:
- Open the settings of your iPhone
- Open "Privacy"
- Open "Motion and Fitness"
- Turn on "Fitness Tracking" and give access to FAIRTIQ.
Then, check that all necessary authorizations have been given to FAIRTIQ:
- Open the settings of your iPhone
- Open "FAIRTIQ"
- All lines should be green and activated
To activate the reminders on Android
On Android, to receive the reminders, please make sure that:
- FAIRTIQ can send push notification on your smartphone.
- The motion and fitness data are correctly activated on your smartphone.
If this is the case, you should receive the check-out warnings.