Check-out reminders

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This article provides information on how FAIRTIQ automatically detects the end of your trip and sends check-out reminders via smartphone motion sensors.

FAIRTIQ ensures a seamless travel experience by automatically detecting the end of your trip and sending check-out reminders through your smartphone's motion sensors. While the reliability of these reminders is generally high across various devices, in some cases, check-out reminders may not be triggered due to certain device constellations. We are continuously working on improving this. However, technical constraints prevent check-out reminders on specific devices such as iPhone 4S and HTC One M8.

To activate the reminders on iPhone (iOS)

Make sure "motion and fitness" are active and accessible:

  1. Open the settings of your iPhone.
  2. Open "Privacy".
  3. Open "Motion and Fitness".
  4. Turn on "Fitness Tracking" and give access to FAIRTIQ.

Then, check that all necessary authorizations have been given to FAIRTIQ:

  1. Open the settings of your iPhone.
  2. Open "FAIRTIQ"
  3. All lines should be green and activated.

To activate the reminders on Android

On Android, to receive the reminders, please make sure that:

  • FAIRTIQ can send push notifications on your smartphone.
  • The motion and fitness data are correctly activated on your smartphone.

If this is the case, you should receive the check-out reminders.