Personal data: FAIRTIQ's Privacy Policy

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Our commitment to FAIRTIQ users

At FAIRTIQ we do our best to always be fair, transparent and work in collaboration with the app’s users regarding their data. It goes without saying that we always comply with EU data protection guidelines.

FAIRTIQ collects and processes exclusively data in connection with the application and the purchase of electronic tickets. Don’t worry, we don't sell your personal data.

We have a full privacy policy which you can read on the following links:

Why does FAIRTIQ collect data?

In order to comply with national ticketing standards, FAIRTIQ has to personalise the ticket. FAIRTIQ only requires the personal data which is needed for that purpose. All personal data is safely and securely stored by FAIRTIQ. For the continuous development and upgrading of our product, we solely use anonymised data.

What is recorded?

As much as necessary, but as little as possible. Data is needed for route determination, check-out reminders and billing purposes.

How long is it stored?

As long as necessary, but as short as possible. We store data to prevent misuse and for the event of a complaint.

How is it used?

The continuous improvement of the user experience and the product rely exclusively on anonymised data.