On November 11, 2021, all FAIRTIQ users have been informed by e-mail about the Privacy Policy and General Terms and Conditions update, coming into effect on November 17, 2021.
It is possible that you did'nt see this e-mail. Possible reasons are:
-
You did not add an e-mail address to the FAIRTIQ app. Please add one to make sure that you will receive future updates.
-
The e-mail went into your spam folder.
For your comfort, we have reported the content of the e-mail below:
Hi |
|
|
We just want to give you a heads up about the changes to our GTC and privacy notice that are set to come into effect on 17 November 2021. |
|
|
New features |
|
|
Our FAIRTIQ developers have been working non-stop on new features for the FAIRTIQ app like the possibility of adding a work payment profile, which we launched not so long ago. But there's much more to come. In the future, you will also be able to buy an additional ticket for someone else using the FAIRTIQ app (but please keep this to yourself. Our developers are still finetuning this handy feature, so there is no official launch date just yet). 😉 These new features are now covered by our GTC and privacy notice. |
|
|
Accessing your location data & storing your information |
|
|
In the interests of clarity, we have reformulated our terms on the use of your location data. We will only access your location data when you are travelling or when the FAIRTIQ app is open on your screen (this lets our system identify your nearest stop). We have also adapted the data retention period to bring it into line with tax legislation and other statutory requirements. |
|
|
These new features and changes, as well as other formal amendments are now included in our updated GTC and privacy notice. |
|
|
|
|
Don't forget to agree to the new GTC before you start your FAIRTIQ trip in the app! |
|
|
If you open the FAIRTIQ app for the first time on 17 November 2021 or after, a prompt will appear asking you to agree to the new conditions. You need to give your consent before starting your FAIRTIQ trip in the app. |
|
|
If you have any questions or would like more information about our GTC and privacy notice, drop us a line at app.privacy@fairtiq.com.
Happy travelling and all the best! The FAIRTIQ team |