Let's start with the basics
Before you start FAIRTIQ, you must select the right region. This will have an impact on the validity of your ticket.
If you select "TER Nouvelle-Aquitaine", you will have a ticket valid on all the TER of the Nouvelle-Aquitaine region.
By selecting "liO Train Occitanie", you will have a ticket valid on all liO Train in Occitanie.
Travelling by TER between the Nouvelle-Aquitaine region and the Occitanie region
As FAIRTIQ is not yet authorised to sell tickets between the two regions, you will have to stop FAIRTIQ at the border, change region and reactivate the app for the next region. When you are at stations served by both regions and want to take a train in Nouvelle-Aquitaine for example, make sure you select the region "TER Nouvelle-Aquitaine" before restarting FAIRTIQ. You will find more information on this link.
Two other tips
- If you travel abroad, make sure your mobile subscription includes data roaming in the other country.
- You must have added a payment method valid for both regions on the FAIRTIQ app.