You have received a promo code for a discount or credit? Lucky you!
This is how it works:
- Open your FAIRTIQ app
- Go to "menu > Promotions"
- Enter the promo code at the bottom under “Join new promotion”
- A green checkmark shows that the promo code was accepted
Not all promotions work the same:
- in some cases, your credit will be created immediately.
- In some other cases, the credit will only be created when you do a journey that is eligible for this promotion.
As soon as your credit is created, you will be able to see it on “menu > Promotions” under “Current Credit”.
The credit is always applied during the night after the journey, directly on the invoice.
You can find the history of your credits under “Show History” on the “Promotions” screen.
Please be aware that credits do not change the price shown after your journey. Credits will be applied to your invoice so that you pay less but the initial journey price remains the same.