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Passengers
How it works
Area of validity
Data use
Next stop FAIRTIQ? Join the Team!
Open positions
Public Transport Agencies
Our products
Partner with FAIRTIQ
Our Partners
Next stop FAIRTIQ? Join the Team!
Open positions
About us
Who we are
Our team
Next stop FAIRTIQ? Join the Team!
Open positions
Help Center
Passengers
How it works
Area of validity
Data use
Public transport agencies
Our products
Partner with FAIRTIQ
Our partners
About us
Who we are
Our team
Help Center
Download the app for free
App Store Download
Google Play Store
Next stop FAIRTIQ? Join the Team!
Open positions
Download the app for free
App Store Download
Google Play Store
Passengers
How it works
Area of validity
Data use
Next stop FAIRTIQ? Join the Team!
Open positions
Public Transport Agencies
Our products
Partner with FAIRTIQ
Our Partners
Next stop FAIRTIQ? Join the Team!
Open positions
About us
Who we are
Our team
Next stop FAIRTIQ? Join the Team!
Open positions
Help Center
Passengers
How it works
Area of validity
Data use
Public transport agencies
Our products
Partner with FAIRTIQ
Our partners
About us
Who we are
Our team
Help Center
Download the app for free
App Store Download
Google Play Store
Next stop FAIRTIQ? Join the Team!
Open positions
Download the app for free
App Store Download
Google Play Store
Search
FAIRTIQ
About the FAIRTIQ App
FAIRTIQ in About the FAIRTIQ App
Registration & Account
Starting with FAIRTIQ
Using FAIRTIQ: Requirements
Promocodes and recommendations
Language supported by the FAIRTIQ app
Change of smartphone, phone number or network provider
Account deletion
Personal data
Permission settings and confidentiality on iOS
Permission settings and confidentiality on Android
Personal data: FAIRTIQ's privacy policy
Update to the PP/GTC 2021
Tickets & Validity
Area of validity of FAIRTIQ
Change FAIRTIQ region
Tickets for additional passengers, dogs or bikes
Travel between FAIRTIQ regions
Starting a journey
How to use FAIRTIQ
Before boarding a vehicle
Ticket settings (passes, travel class...)
Check-in impossible
Accidental check-in
During the journey
Ticket inspection
Transfer between two vehicles
Several journeys within a day
Leaving the area of validity
Smartphone failure
Stopping the journey
Smart Stop
At the end of the journey
Check-out impossible
Forgotten check-out
Check-out reminders
Price of a journey
The Best Price
The FAIRTIQ Bonus
Difference between "Standard Journey Price" and "Charged Price"
Pricing error
Payment
Invoicing the journeys
Payment error
Journeys and payment overview
Means of payment is not accepted
Technical questions
Huawei P40 and following
Solving location issue on Android
Data and battery usage