
Feedback
- Total activity 98
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Activity overview
Latest activity by Feedback-
Feedback created an article,
Price optimisation on daily basis
FARTIQ optimises the price on a daily basis. An optimisation to a monthly subscription is not possible yet.
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Feedback created an article,
Which tariffs does FAIRTIQ not support yet?
FAIRTIQ does not support the following tariffs yet: Class upgrades Night supplements Boats
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Feedback created an article,
Payment could not be processed
If your outstanding payment could no be processed please follow the following steps: For credit cards and PostFinance card please double check if it has expired or been replaced. If yes, just add ...
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Feedback created an article,
Why do we need personal information?
This is a mandatory requirement of the tariff regulations for public transport.
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Feedback created an article,
Is it possible to buy Tickets with FAIRTIQ for the shipping company of Lake Lucerne or the shipping company of Lake of Biel?
No. Single journey tickets of Passepartout (Lake Lucerne) Libero (Lake of Biel), Ostwind (Lake Constance, Lake Zurich, Walensee) are not valid for boat cruises. Therefore, FAIRTIQ tickets are not v...
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Feedback created an article,
How high is the data usage?
FAIRTIQ sends and receives about 1MB of data per hour when in checked-in state.
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Feedback commented,
Unmittelbar vor Fahrtbeginn und vor Betreten des Fahrzeugs muss die FAIRTIQ-App gestartet und der Check-In-Vorgang durchführt werden. Man kann sich beim Hinlaufen zur Haltestelle bereits Einchecken...
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Feedback commented,
Wir haben vor, in Zukunft Tickets für Mitreisende anzubieten. Einen genauen Termin können wir noch nicht nennen.
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Feedback created an article,
Why can I not start the check-in?
Please make sure that your smartphone is receiving mobile data and location services are turned on. Maybe you were automatically connected to a public WiFi that still has to be activated (e.g. SBB...
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Feedback created an article,
Whats the difference between "Journey cost" and "Billed cost"?
In general the costs should be the same for both. However if you travel several times during the same day we might optimise your price. Example: You use FAIRTIQ 3x on the same day for the same zone...