Feedback
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Activity overview
Latest activity by Feedback-
Feedback created an article,
When does FAIRTIQ access your location data and what is the data used for?
Why does FAIRTIQ need the permission to “always” access location on iOS (iPhone)? Apple has changed the permissions for location data with iOS 11. The feature is described by Apple as follows: &qu...
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Feedback created an article,
Which Swiss mountain transports can be used with FAIRTIQ?
In Switzerland, FAIRTIQ is valid on the entire network of the GA travelcard (click here to see the area of validity). Therefore, most of the mountain transports that are covered by the GA travelca...
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Feedback created an article,
Why does the location mode need to be set to high accuracy?
To determine your journey, FAIRTIQ needs to determine your location in the best possible way using all the phone's capabilities. Some android devices give the possibility to change the accuracy mod...
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Feedback created an article,
Why do I need to disable battery saver when using FAIRTIQ on some android phones?
The latest versions of Android 9.0 Pie disable location services when the app is not active or the phone is locked while battery saver is enabled. This prevents FAIRTIQ to determine your journey an...
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Feedback created an article,
How much battery is used by FAIRTIQ?
FAIRTIQ requires access to the GPS during a journey. We measured the battery usage of FAIRTIQ on the various phone models and operating systems. On average we noted that FAIRTIQ uses around 3% per ...
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Feedback created an article,
Where can I get a promotion code? Can I give my code to new users?
Yes, in FAIRTIQ, you can open the menu "Promotions" where you will find a promo-code that you can give to your friends. They will receive CHF 3.00 credit on their first trip and you will ...
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Feedback created an article,
How can I change the language of FAIRTIQ?
FAIRTIQ is available in German, French and English. The app is linked to the language of your smartphone. If your smartphone is in another language, FAIRTIQ will use the language you have ranked th...
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Feedback created an article,
Can I pay my FAIRTIQ ticket via invoice?
For the moment, we do not support invoice payments. Please note that SWISSCOM customers can pay through their phone invoice. In Switzerland, you can use: a credit card (VISA, Mastercard) a PostFi...
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Feedback created an article,
Can I buy tickets for my dog on FAIRTIQ?
For the moment, it is not possible to buy more than one ticket on FAIRTIQ. Please buy additional tickets for other passengers, bikes or dogs through some other sales channel. For example at the cou...
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Feedback created an article,
Can I buy a ticket for a bike on FAIRTIQ?
For the moment, it is not possible to buy more than one ticket on FAIRTIQ. Please buy additional tickets for other passengers, bikes or dogs through some other sales channel. For example at the cou...