Feedback
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Activity overview
Latest activity by Feedback-
Feedback created an article,
How much battery is used by FAIRTIQ?
FAIRTIQ requires access to the GPS during a journey. We measured the battery usage of FAIRTIQ on the various phone models and operating systems. On average we noted that FAIRTIQ uses around 3% per ...
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Feedback created an article,
Where can I get a promotion code? Can I give my code to new users?
Yes, in FAIRTIQ, you can open the menu "Promotions" where you will find a promo-code that you can give to your friends. They will receive CHF 3.00 credit on their first trip and you will ...
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Feedback created an article,
How can I change the language of FAIRTIQ?
FAIRTIQ is available in German, French and English. The app is linked to the language of your smartphone. If your smartphone is in another language, FAIRTIQ will use the language you have ranked th...
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Feedback created an article,
Can I pay my FAIRTIQ ticket via invoice?
For the moment, we do not support invoice payments. Please note that SWISSCOM customers can pay through their phone invoice. In Switzerland, you can use: a credit card (VISA, Mastercard) a PostFi...
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Feedback created an article,
Can I buy tickets for my dog on FAIRTIQ?
For the moment, it is not possible to buy more than one ticket on FAIRTIQ. Please buy additional tickets for other passengers, bikes or dogs through some other sales channel. For example at the cou...
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Feedback created an article,
Can I buy a ticket for a bike on FAIRTIQ?
For the moment, it is not possible to buy more than one ticket on FAIRTIQ. Please buy additional tickets for other passengers, bikes or dogs through some other sales channel. For example at the cou...
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Feedback created an article,
What is the FAIRTIQ bonus and how does it work?
By travelling with FAIRTIQ at least 5 days during a calendar month, you get a credit corresponding to 5% of the price of the tickets used for journeys inside one of the participating communities: ...
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Feedback created an article,
I have a half-fare card on my Swisspass. Can I add it to FAIRTIQ?
Yes, FAIRTIQ supports half-fare tickets. In the ticket settings, state that you own a half-fare card and FAIRTIQ will bill your trips accordingly. Please note that you need to present the half-far...
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Feedback created an article,
Does FAIRTIQ support day passes and city tickets?
Yes, FAIRTIQ bills a day pass or a city ticket if it happens to be the cheapest solution. FAIRTIQ automatically optimizes the price of your journeys according to the regulations. For example, if yo...
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Feedback created an article,
Are multiple-journey tickets part of FAIRTIQ?
Our system does not support multi-journey tickets, as it is based on post-trip payment and daily optimization (a multi-journey ticket is valid over a much longer period of time) : a loyalty program...