Feedback

Total activity 98
Last activity February 27, 2018 12:40
Member since March 04, 2016 14:25

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Activity overview

Latest activity by Feedback

Feedback created an article, February 27, 2018 12:40
Price optimisation on daily basis
1. Further questions
FARTIQ optimises the price on a daily basis. An optimisation to a monthly subscription is not possible yet.
- Feedback
- Edited February 27, 2018 12:45
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Feedback created an article, February 23, 2018 07:32
Which tariffs does FAIRTIQ not support yet?
1. Further questions
FAIRTIQ does not support the following tariffs yet: Class upgrades Night supplements Boats
- Feedback
- Edited February 23, 2018 07:57
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Feedback created an article, November 02, 2017 14:19
Payment could not be processed
1. Further questions
If your outstanding payment could no be processed please follow the following steps: For credit cards and PostFinance card please double check if it has expired or been replaced. If yes, just add ...
- Feedback
- Edited February 27, 2018 15:29
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Feedback created an article, December 07, 2016 10:23
Why do we need personal information?
1. During registration
This is a mandatory requirement of the tariff regulations for public transport.
- Feedback
- Edited February 27, 2018 15:43
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- 1 vote
Feedback created an article, September 09, 2016 12:47
Is it possible to buy Tickets with FAIRTIQ for the shipping company of Lake Lucerne or the shipping company of Lake of Biel?
1. Before your journey
No. Single journey tickets of Passepartout (Lake Lucerne) Libero (Lake of Biel), Ostwind (Lake Constance, Lake Zurich, Walensee) are not valid for boat cruises. Therefore, FAIRTIQ tickets are not v...
- Feedback
- Edited March 08, 2018 16:59
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- 2 votes
Feedback created an article, May 12, 2016 13:20
How high is the data usage?
1. Before first use
FAIRTIQ sends and receives about 1MB of data per hour when in checked-in state.
- Feedback
- Edited July 20, 2017 14:39
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- 2 votes
Feedback commented, May 12, 2016 07:17
1. Ticket kaufen
2. Was ist, wenn ich vor der Fahrt keinen Check-In durchführte?
Unmittelbar vor Fahrtbeginn und vor Betreten des Fahrzeugs muss die FAIRTIQ-App gestartet und der Check-In-Vorgang durchführt werden. Man kann sich beim Hinlaufen zur Haltestelle bereits Einchecken...
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- Feedback
- Created May 12, 2016 07:17
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Feedback commented, May 12, 2016 06:54
1. Vor der Fahrt
2. Können mit der Fairtiq-App auch Tickets für die Mitreisenden gelöst werden?
Wir haben vor, in Zukunft Tickets für Mitreisende anzubieten. Einen genauen Termin können wir noch nicht nennen.
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- Feedback
- Created May 12, 2016 06:54
- -1 votes
Feedback created an article, May 10, 2016 11:12
Why can I not start the check-in?
1. Before your journey
Please make sure that your smartphone is receiving mobile data and location services are turned on. Maybe you were automatically connected to a public WiFi that still has to be activated (e.g. SBB...
- Feedback
- Edited March 08, 2018 16:57
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- -1 votes
Feedback created an article, May 09, 2016 14:11
Whats the difference between "Journey cost" and "Billed cost"?
1. After the journey
In general the costs should be the same for both. However if you travel several times during the same day we might optimise your price. Example: You use FAIRTIQ 3x on the same day for the same zone...
- Feedback
- Created May 09, 2016 14:11
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