Looking for answers? We're here for you
FAIRTIQ Help Center
ABOUT THE FAIRTIQ APP
- About the FAIRTIQ App
- Starting with FAIRTIQ
- Using FAIRTIQ: Requirements
- Recommend FAIRTIQ
- Languages supported by the FAIRTIQ app
- Change of smartphone, phone number or network provider
- Account deletion
- iOS "Always Allow" location permission
- Permission settings and confidentiality on iOS
- Permission settings and confidentiality on Android
- Personal data: FAIRTIQ's Privacy Policy
- Update to the GTC/ Privacy Notice 2023
- Avoid getting fined with FAIRTIQ
- Tickets for companions
- Area of validity of FAIRTIQ
- Change FAIRTIQ region
- Tickets for dogs, groups and bikes
- Travel between FAIRTIQ regions
- How to use FAIRTIQ
- Before boarding a vehicle
- Ticket settings (passes, travel class...)
- Impossible to start a trip
- Accidental start of a trip
- Ticket inspection
- Transfer between two vehicles & stopover
- Several journeys within a day
- Leaving the area of validity
- Smartphone failure
- Smart Stop
- At the end of the trip
- Impossible to stop the trip
- Forgot to stop the trip
- Check-out reminders
- Promo codes and vouchers
- The best available Price
- The FAIRTIQ bonus
- Difference between "Standard Price" and "Charged Price"
- Pricing error
Registration & Account
Personal data
Tickets & Validity
Starting a journey
During the journey
Stopping the journey
Price of a journey
Help by region
Categories
-
Switzerland and Liechtenstein
-
Linz
-
Vorarlberg
-
Normandy
-
Occitanie
-
Aschaffenburg
-
Bremen/ Niedersachsen
-
Flensburg
-
Freiburg im Breisgau
-
Göttingen
-
Grafschaft Bentheim
-
Halle (Saale)
-
Ingelheim
-
Karlsruhe
-
Lörrach
-
Magdeburg and marego
-
Mittelthüringen
-
North Rhine-Westphalia
-
Oberelbe
-
Schweinfurt
-
Stuttgart
-
Würzburg
Tips from our team
Our entire team is devoted to helping you get the most out of FAIRTIQ
CONTACT US
Send us a message
Can't find what you're looking for?