Understanding FAIRTIQ's Billing Process
The FAIRTIQ app invoices and charges trips later than the travel date. Let us tell you everything you need to know to avoid confusion.
- Payment Timing
FAIRTIQ never charges your payment method on the day of your trip(s) to ensure the best available daily price.
- Pending Invoice
Completed trips appear on your pending invoice, and no money is charged at this stage.
- Invoice Settlement
The pending invoice is settled later, either when it reaches a certain amount or at the end of the month.*
- E-Mail Notifications
If you've added an email address to FAIRTIQ and activated the option (under "Menu ≡ > Settings > Receipts and Summaries"), you'll receive a copy of the invoice via email.
Easily keep track of your public transport spending by checking your emails or directly in the FAIRTIQ app.
- Go to Menu "≡" > History to find an overview of all your trips, payments, and credits.
- Click on the Payments tab to compare your FAIRTIQ account with your credit card statement.
🗺️ *Invoicing details for your region
| Country / Region | Billing amount |
|---|---|
| 🇨🇭 Switzerland | 30 CHF |
| 🇩🇪 Germany | 15 EUR Exception: Dresden (VVO): daily |
| 🇦🇹 Austria | 15 EUR |
| 🇮🇹 Italy | 15 EUR |
| 🇫🇷 Normandie (France) | 15 EUR |
| 🇫🇷 Occitanie (France) | 20 EUR (or end of week) |
| 🇸🇰 ZSSK (Slovakia) | 12 EUR |
| 🇨🇿 Zlin (Czechia) | 300 CZK |
| 🇸🇪 Halland (Sweden) | 200 SEK |
| 🇳🇴 Brakar (Norway) | Daily |