🚏 Forgot to stop the trip

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Don't worry, this happens to the best of us!

If you forget to end your trip in the app, please do so immediately and wait for the fare to be displayed.

Often, FAIRTIQ can automatically correct any discrepancies. However, if you are overcharged, please access your journey history and report the incorrect trip. Our customer support team will review the situation and respond promptly.

To prevent this from happening again, please enable check-out reminders and Smart Stop