Summary
This article provides information on how FAIRTIQ automatically detects the end of your trip and sends check-out reminders via smartphone motion sensors.
FAIRTIQ ensures a seamless travel experience by automatically detecting the end of your trip and sending check-out reminders through your smartphone's motion sensors. While the reliability of these reminders is generally high across various devices, in some cases, check-out reminders may not be triggered due to certain device constellations. We are continuously working on improving this. However, technical constraints prevent check-out reminders on specific devices such as iPhone 4S and HTC One M8.
Make sure "motion and fitness" are active and accessible:
- Open the settings of your iPhone.
- Open "Privacy".
- Open "Motion and Fitness".
- Turn on "Fitness Tracking" and give access to FAIRTIQ.
Then, check that all necessary authorizations have been given to FAIRTIQ:
- Open the settings of your iPhone.
- Open "FAIRTIQ"
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All lines should be green and activated.
On Android, to receive the reminders, please make sure that:
- FAIRTIQ can send push notifications on your smartphone.
- The motion and fitness data are correctly activated on your smartphone.
If this is the case, you should receive the check-out reminders.