Travel on Arenaways Trains with FAIRTIQ โ Simple and Uncomplicated
Welcome to FAIRTIQ's guide for using our app on Arenaways trains! This article provides an overview of the basics you need to know to get started with FAIRTIQ on Arenaways trains.
FAIRTIQ tickets are valid only for journeys on the Piemonte routes operated as Local Public Transport (TPL) on Arenaways trains. FAIRTIQ tickets are not valid on any market-operated connections by Arenaways outside the TPL service.
The following payment methods are available to pay for tickets on Arenaways trains:
- Credit card (Visa, Mastercard)
- Apple Pay
- Google Pay
FAIRTIQ tickets are only valid for single journeys. A reduced fare applies to children under 12 years of age. The app automatically calculates the correct fare based on the date of birth entered during registration.
You can add up to 3 travel companions.
Important Regulations
- Travel authorization is always personal (non-transferable) for the person registered in the FAIRTIQ app. The FAIRTIQ ticket is valid only with an official photo ID.
- FAIRTIQ must be activated before boarding the means of transport.
- The tariff regulations and transport conditions of Arenaways apply.
Contact and Support
If you have any questions or need further assistance, please contact us via your FAIRTIQ app or through the form below.