To use FAIRTIQ, make sure you comply with the following requirements
-
You own a smartphone with iOS 14 (or newer) or Android 8.0 (or newer).
-
You have a functioning SIM-card which allows mobile data (FAIRTIQ uses approximately 1MB per hour).
- Your phone has sufficient battery for the entire journey.
-
You have a valid means of payment.
-
You have granted all the necessary permissions.
Additional information
- Some Android smartphones tend to remove location access when special modes are active (e.g. energy-saving mode). Please read the article Solving location issue on Android.
- On Android, FAIRTIQ uses Google Location Services. Therefore, the recent Huawei phones are unfortunately not compatible with FAIRTIQ (P40, Mate 30).
- FAIRTIQ does not support jailbroken or rooted devices.