📱 Change of smartphone, phone number or network provider

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Summary

  Whether transitioning to a new smartphone, updating your mobile phone number, or changing your mobile network provider, we've got you covered with clear guidelines for a seamless experience. 

New smartphone

If you intend to use FAIRTIQ with a new smartphone, please make sure that this smartphone meets the technical requirements

Your FAIRTIQ account is no longer linked to your phone number, but to your login method (Email, Google or Apple Login). Simply log in using your existing login method to access your account. You can find additional information under 🗝️ New Login Methods to FAIRTIQ.

New mobile phone number

Your FAIRTIQ account is not linked to your phone number. Changing your number has no impact on your account.

You can continue to log in as usual using your chosen login method (Email, Google or Apple Login).

Change of mobile network provider

FAIRTIQ will continue to work even if you change your mobile network provider.